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GLOSSARY

Annual Percentage Yield (APY): A percentage rate reflecting the total amount of interest paid on an account, based on the interest rate and the frequency of compounding for a 365-day period.

ATM Transactions: Includes all deposits, withdrawals, account transfers and inquiries at any ATM.

Available Balance: Your previous day's ledger balance, minus holds placed on your account by us, minus withdrawals and transfers from you deposit accounts made at a terminal or through BOk's 24-Hour ExpressBank, Online Banking or Online BillPay plus transfer credits. Cash deposits and checks cashed at the Bank, along with ACH credits and debits to be posted to your account during the day may increase or decrease the available balance.

Average Collected Balance: For maintenance fees, we take the sum of the collected balance (positive or negative) in the account for each day of the period divided by the number of days in the period.

Average Daily Balance Method: The application of a periodic rate to the average daily balance. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period.

Average Ledger Balance: The sum of the ledger balance (positive or negative) in the account for each day of the period divided by the number of days in the period.

BOk TransFund ATMs: BOk TransFund ATMs are identified by the BOk name and logo or special decal displayed to the right.

BOk's 24-Hour ExpressBank: It's full-service banking by phone 24-hours a day, 365 days a year - even holidays. Tulsa 588-6010/ OKC 272-2548/Outside these areas call (800) 234-6181

Charge Back: Occurs when you cash or deposit a check drawn on another account and it is returned against your Bank of Oklahoma account.

Collected Balance: Derived after all transactions have been posted to your account, yet includes only those funds which actually have been collected or paid by us.

Cross Border Transactions: Those ATM and Check Card transactions processed outside the United States.

Daily Balance Method: The application of a daily periodic rate to the balance in the account each day.

Dormant Account: A Checking or Savings Account will be considered dormant if a statement for such Account is returned as undeliverable and following reasonable efforts the customer cannot be located; and the Account has had no owner-generated activity during a statement cycle.

Insufficient Funds Fee: A fee charged for processing those checks you write which are for more than your account balance, when the items are returned unpaid.

Ledger Balance: Derived after all transactions have been posted to your account, regardless of whether the funds actually have been collected or paid by us.

Overdraft Fee: A fee charged for processing those checks you write which are for more than your account balance, when we pay the item.

Terminals: Automated Teller Machines (ATMs) and other electronic machines in which you may use your TransFund ATM Card or BOk Check Card.

Tier Rates: Administered rates which may change daily at the discretion of the Bank based on market conditions and may vary by type of account.

Transfer Credits: Transfers from one deposit account to another made at a terminal or through BOk's 24-Hour ExpressBank or Online Banking.

TransFund: Automated teller network with hundreds of locations statewide.

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